• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.

- Ability to travel.
- Conducting market research to identify selling possibilities and evaluate customer needs
- Active cold calling, networking
- Setting up meetings with potential clients and listening to their wishes and concerns
- Arranging sales visits with prospective clients
- Giving product demonstrations
- Maintaining proper sales and performance records
- Participating in trade exhibitions, conferences, etc.
- Negotiating sales contracts and designing packages
- Achieving sales targets.
- Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.